#71: What should I ask in an "end of service" questionnaire?
Join Josh and Emily to talk about end of service questionnaires. When a client is finished working with you, what should you ask them? What kind of feedback is valuable?
Top takeaways:
- You should have an alternate way of gathering data like, “How much debt did you pay off?” or “How much were you able to save?”
- You can solicit info about “How did you like my program” but it shouldn’t be the focus.
- Figure out what you’re trying to learn, and ask very specific questions to answer that question.
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