#79: Clients who don't make habit changes in 6 months
Join Josh and Amelie to follow up on a conversation about those clients who just don’t change in 6 months. What are red flags? How do you handle that situation?
Top takeaways:
- There is a potential for brand liability from people who are paying you and aren’t making any changes.
- Red flags to look out for: debt balances going the wrong way without reasons, no progress towards objectives, if they’re accomplishing the easy but less important things but not the bigger things.
- Don’t make empty threats…but sometimes telling a client, “Hey, if you continue in this way, I can’t work with you anymore.” is the best thing for that client.
Other related episodes:
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